Smart Enterprise Messaging Gateway – Power your transactional and promotional messages through an enterprise-grade SMS Gateway trusted by leading financial institutions across Africa. Our APIs also enable third parties to integrate messaging with own business applications.
Customer Engagements through Conversational Marketing
Bulk SMS – Manage smart SMS campaigns through a secure web interface. The platform enables you to schedule and prioritize campaigns, set rules, receive Email alerts and include special characters such as emoticons while also allowing customers to opt-out from future engagements in line with the Data Protection Act 2019 in Kenya.
Short codes – We enable two-way conversation with customers through short codes. We also facilitate organizations to customize their SMS Sender IDs by using corporate or product brand names, which helps in preserving authenticity of the conversations.
Smart customer feedback – We facilitate organizations to collect customer feedback in real time. Feedback can range from rating of the service experience or soliciting for recommendations on areas of improvement for your products.
WhatsApp Engagement – We facilitate opt-in option for your customers to have direct engagements with you through chat bots and message broadcast. Further, your customers can experience a full sales cycle including purchase without moving out of the application.
Digital collections – We make payments easy for your customers through a secure platform that facilitates straight through processing and settlement of funds directly to your Bank Account or Mobile Money Pay Bill and Buy Goods till. Use our proprietary platform to fully digitize your collections.
Virtual Airtime Disbursement
Bulk Airtime Disbursement – We help organizations to allocate and disburse virtual airtime to staff and other beneficiaries and provide easy to use interface for accessing statements for reconciliation and records. Through a secure web interface, an authorized click sends allocated airtime across all mobile networks on the go!
Principal Customer Industries and Geographies
Our focus is to deliver a compelling value proposition to clients in Kenya and the rest of Africa who desire to effectively engage with their customers and stakeholders in the most effective way. Clients who have used our platforms are diverse and include;